Terms & Conditions

These Terms & Conditions govern the relationship between Arknex Technologies(operated by Jose Albert, Dubai, UAE, referred to as “I”, “me”) and the individual or company commissioning services (“you”, “the Client”).

I provide custom web development, software development, UI/UX design, technical consulting, and related services. The specific scope, deliverables, timeline, and price for each engagement are defined in a written project proposal or statement of work agreed by both parties before work begins.

Any changes to the agreed scope must be requested in writing and may affect the timeline and cost. I will provide a revised estimate before proceeding with out-of-scope work.

• A deposit of 30–40% of the agreed project total is required before work begins. The exact percentage is agreed in the project proposal and may vary depending on project size and scope.
• The remaining balance is due upon project completion and before final delivery of assets.
• Invoices are payable within 14 days of issue unless a different term is stated on the invoice.
• Late payments may incur a 1.5% monthly interest charge on the outstanding balance.
• Retainer agreements are billed monthly in advance.

All prices are quoted in the currency stated in the proposal. If no currency is stated, USD applies.

Upon receipt of full payment, you receive full ownership of all custom code, designs, and assets created specifically for your project. This includes source code, design files, and documentation.

I retain the right to use the project in my portfolio and promotional materials unless you request otherwise in writing.

Third-party libraries, frameworks, fonts, and assets incorporated into the project remain subject to their respective licences, which are passed on to you. I will use only open-source or properly licenced third-party components.

To ensure timely delivery, you agree to:

• Provide all required content, assets, credentials, and feedback within agreed timeframes
• Designate a single point of contact for decisions and approvals
• Make payments on time as per the agreed schedule
• Notify me promptly of any changes to requirements or priorities

Delays caused by late feedback or missing materials may result in revised timelines and are not a breach on my part.

The number of included revision rounds is stated in the project proposal. Revisions beyond that scope will be billed at my standard hourly rate, which will be communicated before the additional work begins. A revision is defined as a change within the agreed scope. Substantive new requirements are treated as scope changes (see section 2).

Either party may cancel a project with 14 days' written notice.

• If you cancel: you owe payment for all work completed up to the cancellation date. The deposit is non-refundable.
• If I cancel: I will refund any portion of the deposit that covers undelivered work.

I treat all project details, business information, and data you share as confidential and will not disclose them to third parties without your consent, except as required by law. You agree to keep my pricing, methods, and any non-public technical details confidential.

I warrant that work delivered will be my original creation (or properly licenced third-party work), substantially conform to the agreed specification at the time of delivery, and be free of known critical defects.

I offer a 30-day bug-fix warranty after final delivery for defects that exist at the time of handoff. This does not cover issues caused by your changes, third-party updates, or new requirements after delivery.

To the maximum extent permitted by law, my total liability for any claim arising from these terms or the services provided shall not exceed the total amount paid by you for the specific project giving rise to the claim. I am not liable for indirect, consequential, or incidental damages, loss of revenue, or loss of data.

These terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless both parties agree otherwise in writing.

I may update these terms from time to time. The version in effect at the time a project proposal is signed governs that engagement. The latest version is always available at arknextechnologies.com/terms.

Questions about these terms? Email info@arknextechnologies.com.